• 网络与数据中心管理
  • 服务器与应用性能管理
  • IT服务管理
  • Windows AD域管理
  • 终端管理
  • IT安全
  • MSP
  • IT运维平台
 
 
应用性能管理(APM)
保证物理、虚拟、云环境的应用性能
 
 
简化终端设备管理
全面管控PC计算机、智能手机以及平板电脑,确保网络安全
 
 
IT运维外包服务工具
多租户模式,为您的客户提供更好的服务
IT运维管理平台
统一监控、集中运维
 

Add Router Failure

Failed to Add a Router - Not a Router

Problem

When you try to add a router in Switch Port Mapper, Rogue Detection, and MAC IP List tools or from Admin --> Add Routers you get an error as "Not a Router"

Cause

The following checks are performed when a router is added in OpUtils:

  1. Whether the device respond to SNMP for the given community string.
  2. Whether the device has the forwarding capability. For a device to qualify as a router, its IP Forwarding should be set to "Forwarding". This is checked by querying the OID: .1.3.6.1.2.1.4.1.0 This should return 1, if it is a router or a getway server. When this returns 2, it means that it is not forwarding and you will get this error message.

More Information

OpUtils periodically queries these routers/gateway servers to get the MAC-IP data of the devices in the network. This data will be used to detect new MAC addresses or to resolve the IP from MAC.

Applies to: Rogue Detection, Switch Port Mapper, MAC IP List

Keywords: not a router, not forwarding, ip forwarding, ip-mac details

24/5 Support

Support will be available 24hrs a day and five days a week (Monday through Friday), excluding USA & India public holidays.

Tel   : +1-888-720-9500
Email :

Speak to us

  • Join the OpUtils Community, to get instant answers for your queries, register with our Forum .
  • Tweet the latest happenings in OpUtils, follow us at Twitter .

我们的客户

展开