Abstract:

A leading bank with thousands of branch offices deployed Applications Manager to monitor their back office applications used in different countries. Some of the applications they have like Loan processing, account creations and approvals, B2B transactions are custom built web applications. These applications form an important part of the banks functioning and are used by 1000s of employees of the bank. These N Tiered applications deployed on popular J2EE Servers need to be fast (good response times) enough to ensure faster customer handling and better employee productivity.

This Business Case will enable you to visualize how ManageEngine Applications Manager is used in by a financial institution to ensure better end user satisfaction. The emphasis was on monitoring the web applications used for their back office work processing.

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