What do you do when you meet someone new? Yes! Introduce yourself to him/her. That’s what “Enrollment” is all about you. The only difference here is that you shake hands with ADSelfService Plus by logging into it and setting up a set of questions & answers.
Enrollment happens in 2 phases:
Fifty percent of registration process is over the moment you sign into the product for the first time! ADSelfService Plus automatically creates an account for you. No need to push any “Create Account” button!
If you filled in a questionnaire, you are supposed to reproduce the same answer (not case sensitive though) at the time of password reset. Or, you registered for verification code, you will receive it on your mobile phone or inbox, which, when reproduced, allows you to reset password.
All this ensures that it is indeed “YOU” who is trying to reset “YOUR” password!
Note: Sometimes administrator might want you to use both these authentication methods.