## Enrollment FAQ

## Is Enrollment That Important? Can’t I use ADSelfService Plus just like that!

Well, ADSelfService Plus services can be categorized as

- Enrollment Requiring&
- Non-Enrollment Services.

### Enrollment Requiring:

Self-Service Password Reset
Self-Service Account Unlock

### Non-Enrollment Services:

People Search
Self-Service Active Directory Update
Password Expiry Notification

So, you could very well see that the primary services of this software require you to register.

### Do I need to register for all the services?

No! Only password self-service needs you to register. Other services– People Search and Self-service Directory Update – do not require you to enroll. But, again, it depends on your administrator’s preference.

### How does ADSelfService Plus work? How can it identify me when I have lost my password?

Well, this is where Enrollment comes into play!

### What if I want to change my Enrollment Data?

Yes, you can. Log into ADSelfService Plus and edit your enrollment data. For example, your security question is “What is your favorite movie?” to which you had answered “Cast Away” but now you decided to go with “Transformers” (just an example, don’t mind the weird shift in taste!), you can log in and edit the “Security Answer”.

NOTE: The administrator has the power to prevent you from editing answers!

###

### Is Enrollment a “ONE TIME” process?

Yes.Unlike human beings, to whom you might have to reintroduce yourself if you don’t make an impression the first time, ADSelfService Plus will always remember you!
However, if something goes wrong in the server, administrators might ask you to enroll again, which is a very rare case.

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