## Enrollment:

What do you do when you meet someone new? Yes! Introduce yourself to him/her. That’s what “Enrollment” is all about you. The only difference here is that you shake hands with ADSelfService Plus by logging into it and setting up a set of questions & answers.

Enrollment happens in 2 phases:

### Step 1: Log into ADSelfService Plus with the credentials you use to log into your computer ever day.

Fifty percent of registration process is over the moment you sign into the product for the first time! ADSelfService Plus automatically creates an account for you. No need to push any “Create Account” button!

### Step 2: Supply ADSelfService Plus the information with which you can authenticate yourself

- Fill in the questionnaire (or create your own question and answer set)
- Or supply your email address or mobile phone number (to which you’ll receive a code)

If you filled in a questionnaire, you are supposed to reproduce the same answer (not case sensitive though) at the time of password reset. Or, you registered for verification code, you will receive it on your mobile phone or inbox, which, when reproduced, allows you to reset password.

All this ensures that it is indeed “YOU” who is trying to reset “YOUR” password!
Note: Sometimes administrator might want you to use both these authentication methods.

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